Frequently Asked Questions

A Ladder Barrel combines a padded barrel, ladder and adjustable base. A Spine Corrector is a separate compact curved apparatus without the ladder assembly. Start with the intended teaching use and available space, then compare the selected model's construction, dimensions, handling and packing. See the Ladder Barrel comparison and real photo references before requesting a quote.

They are different equipment configurations. A full-frame Cadillac has an overhead frame. A Reformer with Tower combines a moving carriage with a single-end upright tower. Identify the base apparatus, bars, springs and included accessories, then confirm total height from the floor and required clearance. Compare the separate Cadillac and Reformer with Tower photo references.

Selected standard models start at 1 set, piece, or unit. Confirm the ordering unit and any sample or test-order terms for the model you choose.

Selected standard models can be requested as one evaluation unit. Confirm the exact configuration, selling unit, sample charge, availability, production time and any credit toward a later bulk order in writing before payment. Use the MOQ and sample guide to record those terms.

Request the payment schedule, currency, quotation validity and the conditions attached to each payment for the selected model and order. Record sample charges and any later bulk-order credit separately before payment.

Request production time for the approved model, quantity and customization separately from transit time. Ask whether pre-shipment photos or video can be arranged, what they will show and when they will be supplied; record the agreed arrangement in writing.

Compare the same model reference, included parts, quantity and selling unit. Record currency, quotation validity, packing, named delivery point, trade terms, excluded charges and warranty scope before comparing totals. Use the equipment quotation comparison guide for a line-by-line check.

Available models include maple, other wood-frame, walnut-finish, and aluminum options. Material descriptions can differ by model, so ask us to confirm the exact frame material and finish in writing.

Compare the exact species or construction, dimensions, machine weight, finish, accessories, and intended use. We will confirm those fields for the models in your shortlist.

Spring type, tension, and quantity vary by model. Ask us to include the exact configuration and accessory list in your quotation.

Send the machine model or reference, a full-machine photo, component close-ups, attachment details, quantity and destination. For springs, include the unloaded length and both end fittings. Spring colors are not a universal resistance standard. Use the springs and spare-parts guide to prepare an individual compatibility check.

Assembly, tools and installation requirements depend on the selected model and packing. Request the parts list, assembly instructions and required tools before ordering. For Cadillac or Tower equipment, confirm total assembled height from the floor separately from installation and use clearance.

Warranty terms vary by model and order. Request the applicable period, covered parts, exclusions, claim evidence and any replacement-part freight charges in the written quotation. A product-family name does not establish the same coverage for every configuration.

State the exact model, quantity, destination city or port, delivery point and any access or unloading restrictions. The quotation should identify the shipping method, named delivery point, trade term, package data and which freight, customs, tax, unloading and final-delivery costs are included or excluded.

Send the destination country and city or port, postcode when available, model and quantity. Ask for production time and estimated transit time separately, with the quote date and validity. Use the shipping and packaging guide to prepare package and delivery details.

Factory visits may be arranged for serious buyers. Please contact us via WhatsApp to discuss your visit plan and availability.

Customization depends on the model and requested change. Send the base model, quantity, logo placement, upholstery, frame finish and packaging requirements. Confirm supported changes, minimum quantity, setup cost, sample approval and production time in writing. See the OEM page for the approval fields.

Send the available vector artwork (AI, EPS or SVG) and identify the placement, dimensions and colors. If you only have PNG or PDF, ask whether it is suitable for the selected marking method before approving sample or production artwork.